Deputy Customer Experience Manager

Role Summary

Here at the Bristol Hippodrome we are looking for an enthusiastic, dynamic and confident person with fantastic customer service and management experience to help lead our Front of House Department.

Job Specification

We are recruiting for a Deputy Customer Experience Manager to deliver a first class audience experience for our visitors. You’ll support and motivate the team to achieve their day-to-day sales targets from our various bars, kiosks, and at-seat delivery service, and proactively work to improve what we offer to our customers. You’ll be working in a friendly, dedicated team in a dynamic, exciting venue – so this is an ideal opportunity if you enjoy working in a varied, busy role with a diverse range of people. What makes us different? We believe the show isn’t enough. An amazing visit to the theatre is about the whole experience, from purchasing your ticket to your drinks in the interval to telling your friends about it afterwards! People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential. We are dedicated to delivering the best customer experience possible through innovation, making the experience of visiting an ATG theatre better than any other.


Bristol Hippodrome

Location Type

Specific location

Salary Type


Salary (Exact)

£27,500 per annum

Closing Date


Contract Type


Job Type

Box Office, Front of House & Hospitality

Link to application details

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