Summary
More Details
You will work closely with internal teams, local communities and stakeholders to develop innovative, engaging and creative heritage-based projects that deliver on and build upon the Citizens Heritage Activity Plan, to enhance the theatre’s legacy, foster community connection and enrich visitor experience.
Following a seven-year closure for a major redevelopment of the building, we intend to reopen the Citizens Theatre to the public in August 2025. The transformed building and facilities will present new opportunities for artistic, participation and commercial activities, including a new bar/café. This is an exciting opportunity to join the team ahead of the reopening to contribute to our Homecoming programme of activity and ensure an exceptional welcome to our visitors when we reopen our doors in the summer.
This post will support delivery of our reopening programme, so our preference is for candidates available to start by end-July 2025.
Key Responsibilities:
- Lead and manage heritage focused initiatives that engage audiences of all ages and backgrounds.
- Work with the Participate and Programme teams to plan and deliver our reopening Homecoming Festival, ensuring our heritage offer is integrated alongside our creative offer.
- Design and deliver engaging activities (workshops, talks, tours and events) to promote the theatre’s heritage, making it accessible and relevant to the community.
- Establish a new programme of Citizens Theatre Volunteers to lead heritage tours and support our visitor welcome, working with the Front of House Manager to recruit and manage volunteers and oversee the programme of volunteer training.
- With colleagues in Participate, Programming and Operations, build strong relationships and raise visibility with local schools, community groups, heritage organisations and cultural institutions. Ensure these groups and stakeholders are informed about, can participate and collaborate in, and have access to our heritage programme;
- Research and create compelling content to interpret the history of the Citizens Theatre and its place in the local Gorbals community, including the collation of oral history, developing storytelling for digital platforms, printed materials and live presentations.
- Oversee heritage-related events, working with Front of House and Marketing colleagues to ensure smooth planning, promotion and delivery. Support with event management and logistics to bring heritage to life for audiences.
- Design and manage the Evaluation Framework for the Heritage Activities, working with Participate and Box Office staff to keep accurate records of project activities. Regularly assessing the impact of heritage engagement activities, providing feedback and recommendations for the future.
Person Specification:
Essential
- Experience in creating and delivering activity in a heritage, history or museum education setting with direct or comparable experience of working with oral history and living heritage storytelling
- Understanding of how to engage diverse audiences through creative, inclusive and interactive heritage projects
- Excellent research skills with a keen interest in the history of Glasgow, its communities and cultural landmarks
- Experience in developing and delivering public programming, workshops and community events
- Experience of working with teams of volunteers
- Excellent communication and interpersonal skills, with the ability to work with a wide range of people, including colleagues, volunteers, community groups and external partners
- Excellent verbal and writing skills, with a high level of accuracy in English
- Experience in project management, with the ability to oversee budgets, timelines and resources effectively
- A proactive and adaptive approach, with the ability to respond creatively to challenges and opportunities
- Ability to start before end-July 2025
Desirable
- Familiarity with Glasgow’s local heritage and cultural history
- Knowledge and experience of the ongoing work across the Scottish and/or UK Heritage Sector to embed better working EDI practices and to widen representation within heritage narratives
- Knowledge of digital tools and media, with the ability to create and deliver virtual heritage content
Organisation
