Volunteer Coordinator


• Would you like to work for one of the UK’s leading theatres for children? • Do you love working in a public-facing venue or theatre but would prefer mainly daytime hours? • Are you passionate about promoting excellent customer service and enjoy interacting with a range of diverse people? • Do you believe in the importance of volunteering and how volunteers bring huge benefits to the organisations they engage with? Polka recognises the fundamental role volunteers play in enabling the theatre to achieve its mission and therefore this role will suit someone who is outgoing, energetic, has a professional attitude and is passionate about volunteering within an arts setting.

More Details

What would you be doing?
The Volunteer Coordinator will lead on the recruitment, coordination and retention of Polka’s established volunteer scheme, which currently primarily sits within the Visitor Service Team. Supporting and working closely with the Visitor Services Manager, you will ensure our diverse volunteers assist visitors to get the best possible experience at Polka.

Volunteers undertake a variety of roles across Visitor Services, and we are keen to recruit volunteers who represent the full diversity of people in our communities. You will ensure each volunteer is trained, provided with clear information and supported and you will be ambitious in developing the volunteer scheme.

You will regularly act as / support the Duty Manager when the theatre is open to the public, deputising for the Visitor Services Manager as necessary. You will work alongside your colleagues to ensure all areas are maintained and well-presented, complying with health and safety and licensing regulations as well as company policies and standards.

We want to help people achieve their potential while working at Polka. We prioritise our mental health and the culture of working at Polka by having regular team days to share and learn from each other and a range of social events. We invest in our people through training opportunities which help us learn and understand more about working together.

Salary:  £26,500 to £28,500 per year depending on experience

Hours:  full time, permanent role. The post-holder will work across a varying shift pattern over a 7 day week, and regular weekend work will be required to fulfil the requirements of the role and meet the needs of the organisation alongside other team members.

For a Recruitment Pack with more information about who we are and what we’re looking for in this role plus how to apply please visit our website.

Deadline for applications: 5pm on Tuesday 6 August 2024

Interviews: Friday 16 August 2024

Ideal start date: late August or as soon as possible

Polka’s commitment as an equal opportunities employer means we are keen to encourage applications from people from the Global Majority, people across the gender spectrum and people who self-identify as disabled, who are underrepresented in our sector.

Polka is funded by Arts Council England, London, registered charity number 256979.


Polka Theatre, Wimbledon

Location Type

Specific location

Salary Type


Salary (Exact)

£26,500 to £28,500 per year depending on experience

Closing Date


Contract Type


Job Type

Box Office, Front of House & Hospitality

Link to application details

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