Job Vacancies

Job Vacancies

Posting a Vacancy

Organisation, Partner, Concert Hall Affiliate, and Professional Plus members can advertise vacancies free of charge.           

  1. Scroll to the bottom of this page (whilst you are logged in to the website). 
  2. Click the red 'Add New Record' button underneath the directory. 
  3. Enter the job details and click 'Save'.
Your advert will be moderated by a member of our team and will 'go live' once approved.

If you experience difficulties posting your vacancy, please email some brief wording, the salary, closing date, and link for more information/how to apply to We will then post the vacancy for you. 

Non-members and Professional members can advertise a vacancy for £75 + VAT.  Email or call us on 020 7557 6700 to arrange this.  We welcome vacancies which adhere to recruitment recommendations and good practice. Please see the following guidelines on this: the Arts Council Culture Change Toolkit and the Equality and Human Rights Commission's guidance. 

Deputy Customer Experience Manager

Date Added
19 June 2019
Ambassador Theatre Group
Theatre Royal Brighton
£19,000 - £20,000 pro rata
Job Specification
The iconic Theatre Royal Brighton is one of ATG’s busiest venues delivering almost 400 performances a year alongside a packed programme of creative learning and community events. 
We are a proactive team that excels at collaborative working. We have set ambitious EBITDA growth and are looking for a talented and enthusiastic individual to assist the venue in achieving its goals. 
We want a Deputy Customer Experience Manager, who is great with customers and will set a brilliant example for the team, to work in our exciting, fast-paced and historic venue. 
Whether it’s a night out with friends for a special birthday or a family’s first show, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again! 
As a key part of our Customer Experience Management Team, you’ll make this happen. You’ll be the charismatic and welcoming face of the company, offering the highest standards of customer service and care. You’ll ensure we meet our financial targets by making customers want to return and by informing, motivating and managing our staff to sell products and packages on the night, ranging from traditional programmes and ice creams to exciting new cocktails in our luxury bars. 
Full of variety, this role is both fun and challenging. You’ll take responsibility for a friendly, passionate and ambitious team, working in one of our unique venues with an ever-changing programme of events. 
Application Details
Further information on the role and the skills you’ll need can be found in our full job description and in our website article using the link below 
ATG is an equal opportunities employer.
Closing Date
11 July 2019
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+44 (0)20 7557 6700

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"UK Theatre" is the operating name of UK Theatre Association, a company limited by guarantee registered in England and Wales, whose registered office is at 32 Rose Street, London, WC2E 9ET, Company No 323204.