Job Vacancies

Job Vacancies

UK Theatre Organisation, Partner, Concert Hall Affiliate, and Professional Plus Members can advertise vacancies on the UK Theatre website free of charge. 

We welcome vacancies which adhere to recruitment recommendations and good practice. Please see the following guidelines on this: the Arts Council Culture Change Toolkit and the Equality and Human Rights Commission's guidance.

If you have any questions about any of these vacancies, or about applying for jobs in theatre, please contact Natalie Wood on or 020 7557 6700.

To Post a Vacancy

If you are a member (excl. Professional members), to post your vacancy :

  • Log in to the Members' Area 
  • Click on 'Add New Record', complete details and click 'Save'
  • If you have any difficulties with this, please email some brief wording and a link to your vacancy details to and we will post the vacancy for you.
  • Please note, if you are a Professional member and you would like to post a job ad, there will be a fee of £75 + VAT. All other membership categories can advertise free of charge.
  • If you are a Partner member, please email us with the details of your vacancy and we will post it on your behalf.

If you are not a member of UK Theatre or are a Professional Member:

  • You can advertise a vacancy for just £75 + VAT
  • Contact us at or on 020 7557 6700 to arrange this. 

Assistant Customer Experience Manager

Date Added
04 July 2019
Ambassador Theatre Group
Glasgow Theatres, Glasgow
£22,016 per annum
Job Specification
Glasgow Theatres (King's and Theatre Royal) are seeking a motivated Assistant Customer Experience Manager 
The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences. 
The Assistant Customer Experience Manager is responsible for supporting the Customer Experience Management department to lead a strong Front of House operation, ensuring that a cost effective and customer focused range of services are consistently provided to the highest standards: 
Some Key Responsibilities include: 
• To help lead a team that will deliver and exceed targets; and proactively contribute to the venues profitability by initiating ideas, systems and projects which will maximise sales and minimise costs 
• To help build a positive, forward thinking, innovative and customer focused culture within the team and to develop and nurture a strong multi-skilled and adaptable workforce 
• To ensure the customer is at the centre of everything we do, and that the wider team have a continuous awareness of and will to deliver and exceed all customers’ expectations 
• To help build and protect key relationships with Customers, Promoters, external suppliers and internal colleagues. 
Application Details
Please refer to the job description for more details using the link below 
ATG is an equal opportunities employer. 
Closing Date
22 July 2019
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+44 (0)20 7557 6700

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"UK Theatre" is the operating name of UK Theatre Association, a company limited by guarantee registered in England and Wales, whose registered office is at 32 Rose Street, London, WC2E 9ET, Company No 323204.