Job Vacancies

Job Vacancies

UK Theatre Organisation, Partner, Concert Hall Affiliate, and Professional Plus Members can advertise vacancies on the UK Theatre website free of charge. 

We welcome vacancies which adhere to recruitment recommendations and good practice. Please see the following guidelines on this: the Arts Council Culture Change Toolkit and the Equality and Human Rights Commission's guidance.

If you have any questions about any of these vacancies, or about applying for jobs in theatre, please contact Natalie Wood on or 020 7557 6700.

To Post a Vacancy

If you are a member (excl. Professional members), to post your vacancy :

  • Log in to the Members' Area 
  • Click on 'Add New Record', complete details and click 'Save'
  • If you have any difficulties with this, please email some brief wording and a link to your vacancy details to and we will post the vacancy for you.
  • Please note, if you are a Professional member and you would like to post a job ad, there will be a fee of £75 + VAT. All other membership categories can advertise free of charge.
  • If you are a Partner member, please email us with the details of your vacancy and we will post it on your behalf.

If you are not a member of UK Theatre or are a Professional Member:

  • You can advertise a vacancy for just £75 + VAT
  • Contact us at or on 020 7557 6700 to arrange this. 

Visitor Services Catering Manager

Date Added
24 July 2019
Birmingham Hippodrome
Birmingham, B5 4TB
£27,440 + benefits
Job Specification
A great theatre needs great people.  We can only thrive by having the right team on board in a fast-paced, constantly changing, creative workplace.   
About Us 
Presenting the best in musical theatre, ballet and opera, dance, drama, comedy and pantomime, we work successfully with some of the world’s biggest international producers.  With our resident partners Birmingham Royal Ballet and DanceXchange; with collaborators such as Welsh National Opera and Sadler’s Wells; and with names like Cameron Mackintosh, the Royal Shakespeare Company, Qdos Pantomimes, and the National Theatre, dull moments don’t get a look in. 
We are managed by a voluntary board of Trustees as an independent charity, delivering our exciting programme of Hippodrome Projects, from transformational learning to fabulous festivals. In our main auditorium or Patrick Studio, in our conference spaces or restaurant, and in schools and communities, we make sure that everyone is welcome, we settle for nothing but the best and we bring flair to everything we do. 
About the Role 
You will lead and manage the day to day catering operation of the theatre, ensuring sales are maximised and that the customer experience is always of the highest standard. You will make sure your team are inspired to provide a welcoming, efficient, knowledgeable and friendly service. Your remit will cover foyers, restaurant, conference and events and Green Room. Important will be the ability to coordinate resources to guarantee a seamless guest experience. You will set standards, ensure processes are adhered to and coach staff to deliver high quality customer service as well as ensure they are results orientated and sales focused. 
You must have extensive customer service experience at manager level working within a large hotel, conference centre or arts organisation. You must be able to handle complex customer issues effectively too. Excellent at mentoring and training others you will have good communication skills and an eye for detail. This role requires a clear DBS check. 
Application Details
To come and play your part with us please visit our website via the link and apply online. 
At Birmingham Hippodrome we are committed to providing equal opportunities for everyone. 
Closing Date
23 August 2019
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Get in touch

32 Rose Street
Covent Garden

+44 (0)20 7557 6700

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"UK Theatre" is the operating name of UK Theatre Association, a company limited by guarantee registered in England and Wales, whose registered office is at 32 Rose Street, London, WC2E 9ET, Company No 323204.