We are looking for creative communicative and fun people to join our Customer Experience Team Immediately.
The Ambassador Theatre Group (ATG) is the global leader in live theatre. We own and operate 58 venues in the UK, Germany and the US, we’re an internationally award-winning producer, and a market leading theatre ticketing business. The Piccadilly Theatre is one of ATG's West End venues and will shortly be opening Moulin Rouge! The Musical. We’re looking to expand the team and welcome new personalities who will help us to deliver the best theatre experience in the West End.
What makes us different? We believe the show isn’t the only experience. An amazing visit to the theatre is about the whole experience, from purchasing your ticket to your drinks in the interval to telling your friends about it afterwards! We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again.
We are dedicated to delivering the best customer experience possible through innovation, making the experience of visiting an ATG theatre better than any other. From our Digital Ordering Service, delivering drinks and snacks directly to your seat, to the premium service in our various bars which offer only the best quality wine, spirits and confectionary, our focus in on making sure every customer has a fantastic time.
As part of our Customer Experience Team you’ll make those fantastic experiences happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service whether you’re welcoming audiences or working behind the bar. You’ll ensure we meet our financial targets by selling products and packages on the night and by making sure customers want to return.
So, if you’re looking for an enjoyable and flexible role at the heart of the theatre industry, this role could be for you. Full of variety, it’s both fun and challenging. You’ll take responsibility for a wide range of tasks as part of an ambitious team who are just as passionate about theatre as you are, working in our unique theatre with an ever-changing programme of events.
If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Please note, we will be inviting people for interview on a rolling basis and reserve the right to close applications early. We are looking to start people immediately.