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Non-members and Professional members can advertise a vacancy for £75 + VAT.  Email or call us on 020 7557 6700 to arrange this.  We welcome vacancies which adhere to recruitment recommendations and good practice. Please see the following guidelines on this: the Arts Council Culture Change Toolkit and the Equality and Human Rights Commission's guidance. 

Box Office and Marketing Co-ordinator

Date Added
30 September 2022
Hampstead Theatre
Hampstead, London
£25,000 per annum
Job Specification
The Organisation 
Hampstead Theatre is a theatre that punches above its weight. 
We like stories that haven’t been told before or are told in a way you haven’t heard before. Plays where you care about the people, where something in the soul of it captures you. 
Working with the best creative talent in the business, we create progressive, thought provoking and original theatre. 
We are now looking for a Box Office and Marketing Co-ordinator to join us on a permanent, full-time basis. 
The Benefits 
- Salary c. £25,000 per annum 
- 25 days’ annual leave, plus Public Holidays 
- Interest-free season-ticket travel loans 
- Complimentary tickets for performances 
- Employer’s contribution to NOW! pension scheme 
- 10% discount at Hampstead Theatre’s Café Bar 
If you have a great leadership style and an interest in exciting and original theatre, this is an exceptional opportunity to step into an engaging career in the performing arts industry. 
You will have the chance to contribute to the success of a historically significant, internationally recognised theatre whilst gaining valuable experience along the way. 
So, if you want to join an original, innovative, creative environment with a progressive and forward-thinking organisation, we want to hear from you! 
The Role 
As the Box Office and Marketing Co-ordinator, you will be responsible for the day-to-day management of our box office and the promotion of ticket sales. 
Overseeing box office staff, you’ll manage resources and ensure adequate staffing is available whilst promoting the highest levels of customer service. You will respond to calls and emails and will ensure that all team members are trained on internal systems. 
Supporting our marketing strategy, you’ll set up offers on the box office system and oversee the audience feedback platform to report on the success of promotional campaigns. You’ll also engage with third party sellers to maximise ticket sales. 
About You 
To be considered as a Box Office and Marketing Co-ordinator, you will need: 
- Previous experience of supervising staff 
- Excellent interpersonal and communication skills 
- Excellent organisational skills 
- A genuine passion for bold, ambitious, original theatre 
- IT proficiency with the ability to use computerised box office systems 
The closing date for this role is midday on Friday 14th October 2022. 
Other organisations may call this role Ticketing Manager, Deputy Ticketing Manager, Deputy Box Office Manager, Box Office Supervisor, Team Leader, Team Supervisor, or Box Office Assistant Manager. 
Webrecruit and Heampstead Theatre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 
So, if you’re seeking to advance your career with an engaging role as a Box Office and Marketing Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 
Application Details
For more information, please download our job description, which can be found here (     
The application form can be found here: 
Deadline for applications: midday on Friday 14 October 2022
Closing Date
14 October 2022
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"UK Theatre" is the operating name of UK Theatre Association, a company limited by guarantee registered in England and Wales, whose registered office is at 32 Rose Street, London, WC2E 9ET, Company No 323204.