The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms, including LOVEtheatre and Group Line, and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences.
We are excited to be recruiting a CRM Executive to work on our Loyalty Scheme and LOVEtheatre. This is a unique opportunity to join ATG’s expanding specialised customer relationship management team, responsible for engaging a large customer base via email and to collaborate closely with our TheatreCard/Loyalty team and LOVEtheatre team to ensure strategy is delivered via CRM initiatives.
Reporting into the Head of CRM, this passionate individual will have the opportunity to work on the CRM communications for the best theatre shows in the world including Harry Potter and the Cursed Child, Wicked, Matilda, The Mousetrap and much more across a vast range of show genres.
You will be building omni-channel CRM campaigns and automated customer journeys using industry leading, sophisticated CRM software.
To be successful in this role you will need to be an ambitious self-starter who works well in a collaborative team, manage stakeholders across the business and deliver cutting edge CRM campaigns.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk