Box Office Conference

Box Office Conference

Due to the current situation we have postponed all in-person events for the foreseeable future.

Visit for details of online events and learning.

The forum for those working in theatre, sales, box office and ticketing to hear and share the latest industry developments and practices. 

Join us to network and be inspired. Leave with practical ideas for your organisation.

A networking drinks reception will take place following the conference.

 Feedback from previous delegates:

“Brilliant day - I have brought a lot away."

"Will certainly be looking for this date in my diary next year.” 

"This is a good event for box office staff."

"Incredibly informative."

"Great conference all round!"

"Loved all of it!"

"I find UK Theatre always provides an excellent programme." 

Programmed in association with

STAR logo.jpg
Box Office Sponsor lock up logo


As part of our commitment to sustainable practice we are trialling a number of things this year to help reduce our environmental impact. 

For example:

  • We do not print the programme and delegate list as handouts. Instead they will be emailed to attendees in advance, as well as downloadable from the website
  • We use stickers as name badges for delegates instead of lanyards or plastic holders
  • We will trial meat-free catering at our 2020 conferences and ask for feedback from attendees

Any thoughts or ideas on how we can continue to improve our practice, do get in touch.

£200+VAT Non-Members
£160+VAT, UK Theatre & SOLT,  STAR, ITC, FST, ABO and ABTT Members
£120+VAT, UK Theatre & SOLT Members EARLYBIRD 

This event will take place  at the UK Theatre & SOLT conference suite:

32 Rose Street, Covent Garden, London, WC2E 9ET

Find further information here about how to find us, getting here, our building and facilities, access information and security. 

  • Anyone working within a box office, marketing and communications, customer service and/or a pricing/ticketing role at a management level and/or with some responsibility for decision making
  • Anyone with an interest in using sales and customer data to drive the audience and visitor experience
  • Theatre Managers and General Managers

Chaired by Dawn Farrow, boom ents with speakers including Francesca Di Nuzzo, Baker Richards; Laura Guthrie, Agent for Change, Nottingham Playhouse; and Lucy Freeman, NEC Group - The Ticket Factory. 

Download the 2019 agenda. 

Download the 2019 delegate list.

View the programme for the Box Office Conference 2018

Here is the current delegate list for the Box Office Conference 2018

there must be text in here - this will be hidden in the css

Get in touch

32 Rose Street
Covent Garden

+44 (0)20 7557 6700

  • White Light
  • Charcoal Blue
  • Theatre Tokens
  • UK Theatre Insurance
  • Spektrix
  • John Good
"UK Theatre" is the operating name of UK Theatre Association, a company limited by guarantee registered in England and Wales, whose registered office is at 32 Rose Street, London, WC2E 9ET, Company No 323204.