Communications in a Crisis

This course will take you through the essential steps towards managing a potential crisis situation. It will include; devising a crisis communications plan, handling proactive messages to maintain your organisation’s reputation, managing the social media response.

At the end of this course you will:

• Know how to devise an effective crisis communications plan
• Know the types of crisis your organisation could face
• Understand the potential reputational risk for your organisation
• Understand the steps to ensuring an effective communications response

Angela Coles started her career in journalism including The Sunday Times and Time Out before moving to become a senior broadcast producer for daily news, current affairs and the arts. She has trained staff in major venues and organisations to handle communications for unforeseen events and reputational crisis. Her clients include international commercial companies, charities and public sector organisations.  She regularly trains executives, programme commissioners, and on screen talent for BBC, ITV and Channel 4 television.

£220+VAT, Non-Members

£180+VAT, UK Theatre & SOLT Members (if booked after 09/01/19), ITC, FST, ABO and ABTT Members

£140+VAT, UK Theatre & SOLT Members if booked on or before 09/01/19