Managing volunteers is very different from managing staff. This course will give you ideas on keeping your volunteer team engaged, motivated and up to date, as well as how to manage different personalities.
“Brilliant course tutor. Sandra was approachable, likeable and so knowledgeable about the subject.” Alexandra Hansley, Hall for Cornwall Trust
The day will cover the following areas:
At the end of this course you will:
Sandra Lynes Timbrell is Head of Visitor Experience at Shakespeare’s Globe, with responsibility for creating a new visitor focused department from several diverse teams including around 600 volunteers. At Museum of London as Deputy Head of Visitor Services she led the on operational strategy for 2 museums. Prior to this, Sandra was Project Director at Topolski Century where she delivered a £3million HLF project. She has also been Head of Visitor Operations at English Heritage.
£140+VAT, UK Theatre & SOLT Members (if booked from 09/02/18), ITC, FST, ABO and ABTT Members
£100+VAT, UK Theatre & SOLT Members if booked before 9 February 2018
32 Rose Street Covent GardenLondonWC2E 9ET
+44 (0)20 7557 6700