Box Office Sales Assistant

We are looking for a Box Office Sales Assistant to join the National Theatre’s Box office team on a 6 months fixed term part time contract.

The Box Office Sales Assistant is responsible for delivering exceptional customer service by handling ticket sales and enquiries. This role ensures a smooth and efficient ticketing experience for customers, both in person and via phone or online channels. They will also be responsible for the following: manage bookings, processing payments accurately, and providing information about shows, seating, and pricing.

The successful candidates will have the following:

• Demonstrable experience of working in a customer service role
• Proven experience of greeting customers in a friendly and welcoming manner and resolving customer interactions with a calm and confident approach.
• Accurate computer keyboard skills and proficient in Microsoft packages (Word and Outlook)
• Experience of working in a team and sharing responsibilities
• Excellent communication skills both verbally (by phone and in person) and written when engaging with internal and external stakeholders and customers

If that sounds like you, then we would love to hear from you!

Please note

The closing date for the receipt of a completed application is Wednesday 11 November 2026 at 12 noon

For more information and to apply please see our website