Technical & Buildings Manager

Technical and Buildings Manager – Grand Opera House, York You’ll report to the Theatre Director and be responsible for the Technical Team and Maintenance Supervisor.

Technical and Buildings Manager – Grand Opera House, York

You’ll report to the Theatre Director and be responsible for the Technical Team and Maintenance Supervisor. You’ll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities).

You will be working at the Grand Opera House York, a venue reaching its 125th anniversary, with an exceptional programme of shows including West End Musicals, Plays, Comedy, Dance, Music and Local Events, alongside its annual Pantomime.

The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team.

Please note, your role may involve working with children or vulnerable people.

Key responsibilities

Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue.
Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service.
Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors.
Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business.
Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day.
Liaise and align work with ATG’s central Operations team consisting of Property, Technical, Facilities, Risk and Procurement.

Technical

Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team.
Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires delivery as well as ATGE Inspire (Creative Learning) activities.
Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to.
Play an active role in ATGE-wide technical, production and health and safety activities.

Safety, Health, Welfare

Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies.
Ensure all relevant processes are completed to an appropriate standard and documented to protect the company’s interests.
Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance.
Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations.
Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken.

Budget and Finance

Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on.
Be responsible for all purchases and investment relating to the building, facilities, and technical works.
Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company’s approved procedures, supplying information for accounts and calculating contra charges.

Maintenance and Facilities Management

Ensure that the property, soft & hard services, plant, and equipment relating to the venue is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk.
Project manage and/or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate.

Staff Development, Training and Communication

Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training.
Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved.
Lead on all other personnel matters relating to your team. Ensure all ATGE’s HR policies and procedures are met and implemented.
In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company’s procedures.
Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls.
Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals.

 

Your skills, qualities, and experience.

If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary.

Essential

Extensive experience of managing technical teams within live performance venues.
Experience in staff management, leadership, training, and supervision.
Experience in safety legislation, implementation of safe systems and developing safety culture.
Experience in managing buildings and building facilities.
Understanding of ETC systems, flying systems, sound systems and operation
Computer literate – proficient with Word, Excel, Outlook, Microsoft Teams and SharePoint
Ability to work under pressure and with a high degree of autonomy.
Ability to develop, manage and apply systems and procedures.
Ability to promote and represent the organisation.
Flexibility to working hours including weekends and evenings

Desirable

IOSH Certificate, First Aid, Fire Marshal Risk qualifications
Management/ leadership qualification
Understanding of employment law, financial management and budget planning.
Overview of operational security systems
Understanding of Network and infrastructure and CAD

 

About Us – Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

THRIVE doing what we love (with passion and dynamism)
CONNECT through every act (with collaboration and kindness)
DARE to do different (with curiosity and courage)
PERFORM at our best (with customer focus and ownership)

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Inclusion, Diversity, Equity and Access Mission Statement – A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email recruitment@atgentertainment.com for a confidential discussion.