Welcome Host Volunteer

Royal Ballet and Opera (RBO)
Royal Opera House | Voluntary – Reimbursement of out-of-pocket expenses in line with our policy | Closing: 6th September 2026

Summary

We are looking to add enthusiastic and engaged volunteers to our pool of Welcome Hosts.

More Details

Royal Ballet and Opera, based in Covent Garden, central London, is home to the Royal Opera, the Royal Ballet, and the Orchestra of the Royal Opera House. A registered charity with national reach, our world-class performances and trailblazing learning and participation programmes enrich people’s lives with ballet and opera.

We want every visitor to know who we are, what we do, and how they can enjoy our performances, events, tours, exhibitions, shop, café, restaurants and more! You can lead the conversation so that every visitor feels welcomed and included, no matter their background.

What you will be doing

  • Welcome and greet visitors
  • Share information and answer questions
  • Accompany tour groups to ensure they remain together
  • Help to manage queues and busy spaces
  • Assist staff in keeping everyone safe
  • Escalate problems or complaints to staff
  • Use radio to communicate with staff and volunteer team

The skills you need

  • Friendly and enthusiastic
  • Reliable and punctual
  • A team player
  • Proactive and able to follow instructions
  • Interested to learn about ballet, opera, and the Royal Opera House
  • Able to keep calm during busy times
  • Able to stay motivated during quieter times
  • Confident communicating in English
  • Enjoy meeting new people and starting conversations
Disney's The Lion King at the Lyceum Theatre is looking for Stage Deps to join the team on a casual freelance basis. Training is taking place imminently, and successful applicants must be available to work on all scheduled performances over the next two weeks. There is also the potential for a longer-term contract of up to 10 weeks.
Leading the day-to-day operation of WTM's Box Office and Sales function across all venues, driving ticket income and delivering an outstanding customer experience. This role manages the Box Office team, and is responsible for operational excellence, staff development and the effective use of Spektrix.
Worthing Theatres and Museum are seeking a Marketing Manager, who will take on the day-to-day responsibility for planning and delivering WTM's marketing and communications activities. Leading on one-night event campaigns and providing strategic support for week-long productions and the pantomime.
Worthing Theatres and Museum are seeking a new Marketing Manager, who will take the day-to-day responsibility for planning and delivering WTM's marketing and communications activities. Leading on one-night event campaigns and providing strategic support for week-long productions and the pantomime.
We are looking for  a Project Manager to join the National Theatre's Estates Capital Projects team. 
Deputy Head of Stage You’ll report to the Head of Stage.
Do you love the thrill of working in a fast-paced entertainment environment? This is an excellent opportunity to join the team at Swansea Arena and to be directly involved in the delivery of world-class performances and events!
The General Manager is accountable for the day-to-day management of West End productions, including both Broadway and international transfers, tours, new productions and large-scale productions. The General Manager will lead the delivery of allocated productions, taking responsibility for running these on budget and to schedule.
Bradford Theatres are looking to recruit a permanent Deputy Box Office Manager to join a vibrant and busy team. This is an exciting time at Bradford Theatres working with large scale visiting production companies, a wide range of medium and small scale shows, including the best of British music, top stand-up comedians and classical music season.
We are looking to add enthusiastic and engaged volunteers to our pool of Welcome Hosts.
Part of the Customer Experience team, your line manager is the Customer Experience Manager. You are responsible for the supervision of the Customer Experience Team.
You’ll report to the Customer Experience Manager and be responsible for leading the onsite customer experience team to deliver a strong and profitable Front of House operation, ensuring the cost effective and customer focused range of services are consistently provided to the highest standards.