Casual Kitchen Assistant

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

Casual Kitchen Assistant

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.

Sitting in the heart of the Copr Bay development, Swansea Arena is a landmark 3,500 capacity multi-purpose indoor arena which opened its doors in March 2022. Hosting some of the most recognised names in live music, comedy and theatre, the fully modular arena also hosts e-sports, conferences and events.

Do you love the thrill of working in a fast-paced entertainment environment? This is an excellent opportunity to join the team at Swansea Arena and to be directly involved in the delivery of world-class performances and events!

Working with the wider venue team, you will support the operational delivery of events in the venue, including theatre performances, music gigs, and comedy shows – ensuring our customers have the best possible experience in our Front of House spaces. As well as this, you will work closely with the Conference and Events team in the delivery of other venue hires such as conferences, banquets and exhibitions.

As a Kitchen Assistant, you will work as part of the kitchen team, reporting to the Kitchen Manager/Head Chef and the rest of the brigade. The focus of the role will involve all aspects within the kitchen department. You will help support the kitchen team in maintaining the structure and cleanliness in our busy programme of live music, comedy, theatre, conferences, and events. This is a great opportunity to work in the events industry, in a 3500-capacity venue.

Key responsibilities include:

• Serving food from onsite kiosks on appointed shows/events
• Basic food preparation
• Cleaning and washing up
• Handling of stock and deliveries

Desirable Criteria:

• Previous experience working in a professional kitchen, catering, or hospitality environment
• Basic knowledge of food preparation techniques and kitchen operations
• Familiarity with food safety, hygiene, and COSHH standards (e.g. Level 1 Food Hygiene certification)
• Experience working in high-volume or fast-paced service environments (e.g. events, banqueting, or restaurants)
• Understanding of stock rotation and storage procedures (FIFO principles)
• Ability to use kitchen equipment safely and efficiently
• Experience supporting chefs or working as part of a kitchen brigade
• Confidence working flexible shifts, including evenings, weekends, and event days
• Strong teamwork skills with the ability to communicate effectively in a busy kitchen
• Positive attitude with willingness to learn and develop culinary skills
• Awareness of health & safety standards within a commercial kitchen
• Experience with cleaning schedules and maintaining high standards of cleanliness

If you are a reliable, trustworthy, and enthusiastic about developing your skills. This could be a fantastic opportunity!

We welcome participants from all backgrounds to apply and appreciate transferable skills from other industries. Shifts can be fast paced within the kitchen, and a great deal of stamina is a must. Being flexible and having a proactive mindset is essential for this role.

About Us – Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

• THRIVE doing what we love (with passion and dynamism)
• CONNECT through every act (with collaboration and kindness)
• DARE to do different (with curiosity and courage)
• PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

• Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
• Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
• Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement – A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please email recruitment@atgentertainment.com for a confidential discussion.