Operations Officer

The Society of London Theatre (SOLT) is looking for a proactive and organised Operations Officer to join our Workplace Operations team, supporting the smooth running of our two busy London sites.

You’ll play a key role in providing IT and facilities support, coordinating building maintenance, supporting front-of-house operations, helping onboard new staff, and ensuring our offices and systems run efficiently behind the scenes. This is a varied and hands-on role, ideal for someone who enjoys solving problems, working with people, and staying one step ahead.

Key responsibilities include:
• First-line IT and troubleshooting support
• Overseeing day-to-day building operations across both sites
• Supporting front-of-house activities, visitors, meetings and events
• Coordinating contractors and maintaining accurate records
• Helping ensure health and safety compliance
• Supporting the operational delivery of internal and external events

We’re looking for someone who:
• Has a confident, can-do approach
• Is comfortable juggling multiple tasks and priorities
• Enjoys working in a collaborative team environment
• Has good IT skills and a practical mindset
• Takes pride in providing excellent service and support to colleagues
• Wants to grow and develop within operations and facilities

How to Apply
To apply for this role, please email your CV and a cover letter (maximum one page) outlining the qualities, skills and experience you would bring to the role, including responses to the three questions below:

1. Tell us about a time you supported a colleague with an IT or systems issue. How did you approach the problem, what steps did you take to resolve it, and what was the outcome?
2. Tell us about a time you were responsible for organising or coordinating a piece of operational work. How did you plan the work, manage the different tasks and people involved, and ensure it was completed successfully?
3. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?

Please include your first name, surname, and ‘Operations Officer, SOLT & UK Theatre’ in the email subject line, and send your application to jobs@soltukt.co.uk.

Closing Date for Applications: Friday 21 August 2026 at 5.00pm. There is a rolling deadline for this vacancy and applications will be reviewed as they are received.

We welcome applications from all and are open to discussing access requirements. If you would like to discuss any access needs during your application or, if you are selected for interview, at the interview stage, please email us at jobs@soltukt.co.uk and the HR team will get in touch with you.