Matthew Bourne's New Adventures are seeking a Tech Swing (Stage/SM) for their upcoming production of Cinderella. . As Tech Swing, you will provide flexible support across the stage department. This includes the safe and efficient operation of stage machinery, carpentry and scenery.
Summary
We’re looking for someone who is organised, commercially minded and confident working with data and people. The ideal candidate will be proactive in solving problems and want to make a tangible contribution to the success of our performances.
More Details
Person Specification:
A working knowledge of Spektrix is desirable, along with experience of working within a team (as well as independently) and the ability to deliver great customer service. The successful candidate will have a strong attention to detail, a positive problem-solving attitude, and will be comfortable working across multiple projects at one time.
Our Box Office team is dynamic and fast-paced, working closely with multiple departments across the company and beyond. This is an exciting opportunity to play a key role in driving ticket sales and delivering an outstanding customer experience across Opera North’s performances.
Key Accountabilities:
- Lead on setting up events, liaising with internal and external programming teams, supported by the Box Office & Ticketing Lead.
- Work with the wider team on offers, promotions and merchandise to upsell.
- Prepare sales and data reports, and other research tasks as required.
- Supporting the Box Office & Ticketing Lead with pricing and seat management tasks for all venues.
- Lead on group bookings, working closely with the Finance team.
- Assist the Box Office Supervisor with customer support and event management.
- Proactively maintain customer records in accordance with Data Protection legislation.
- Share customer knowledge and feedback with the team to improve the customer experience and inform marketing communications.
- Any other tasks as required.
