We are looking for someone who thrives in fast-paced, creative environments and brings both professionalism and personality to the role. You will already have experience supervising a team in a live performance or cultural setting, with sharp communication skills, confidence in handling responsibility, and a natural ability to inspire others. Most of all, you will have a love for theatre, performance, and the arts in all its forms, and a genuine commitment to delivering outstanding customer service, coupled with the ability to motivate and inspire others to maintain those same standards.
This is a flexible role within our pool of Duty Managers, with a guaranteed minimum of 24 hours per week. Shifts are scheduled monthly based on your availability, and the needs of the organisation, and include a mix of daytime, evening, weekend (including Sunday work), as the building operates seven days a week
- Previous duty management or supervisory experience in a Front of House environment, ideally within a theatre or arts space
- Excellent organisational, time management, and prioritisation skills; able to work calmly under pressure and adapt to changing demands
- Strong written and verbal communication skills
- Proven customer service skills and a commitment to delivering an excellent audience experience
- Ability to exercise initiative, take responsibility, and resolve issues independently
- Collaborative, proactive, and solution-focused, with excellent attention to detail and reliability
- Flexible in relation to duties and working hours, including evenings and weekends, responding to organisational needs
- Knowledge of Health & Safety legislation and procedures
- Competent in basic IT applications and experience with Box Office ticketing system
Full Job Description: Can be downloaded from our Careers page here: https://www.sevendialsplayhouse.co.uk/about/vacancies
