Summary
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This is a key role within the Olivier Awards Production Team in which you will oversee all ticketing and associated administration for the Olivier Awards 2026. You will liaise with the Royal Albert Hall, SOLT and UK Theatre members, Nominees, VIPs and stakeholders, and other guests who will attend the Awards ceremony. You will manage the requests, invoicing and distribution of all tickets to the event, and be accountable for the smooth running of the ticketing operation and payments, and ensure all guests have clear and timely ticket information and instructions (including car passes and green carpet access). You will be on hand to solve any ticketing issue on the day of the awards.
• To oversee all ticketing and associated administration of the Olivier Awards 2026.
• be the first point of contact for the Olivier Awards ticketing email account and respond to all queries.
• To ensure the Royal Albert Hall have the correct allocation of tickets in connection to our specific seating plan.
• To oversee the Ticketing Master spreadsheet with accuracy.
• To utilise the Google Form ticket requests from Members, Non-Members, Nominees etc.
• To assist in the design and information included on all tickets and passes for guests.
• Work with the General Manager/Awards Associate to allocate all ceremony seats appropriately including VIP’s, SOLT members, nominees and presenters.
• To ensure all tickets are distributed with the correct information and appropriate passes, in a timely manner.
• To check the auditorium during the production weekend and ensure the correct seating is in place.
• To troubleshoot any ticketing issues on the awards weekend including high profile guests and during the Green Carpet arrival.
• To track and keep accurate sales and income finance information. Other:
• To support the work of the General Manager and the Production Team across a range of tasks.
• To act as an ambassador for SOLT and the Olivier Awards.
• To assist in organising meetings, creating agendas and circulating action points.
• To assist with the smooth running of the Launch event, Nominees’ Celebration, green carpet Event and After Party.
• Any other reasonable duties required to ensure the smooth running of the Production team.
Organisation
