Venue Cymru is the region’s busiest Entertainment and Conference Centre. The venue comprises of a 1500 seat auditorium, an Arena that can accommodate 2500 standing combined with prestigious Conference and Exhibition facilities. We are now recruiting for a Front of House Supervisor to help deliver amazing experiences for our audiences and keep everything running smoothly on show nights.
As a Front of House Supervisor, you will help lead and motivate our team of staff and volunteer stewards, ensuring every visitor enjoys a safe, welcoming, and memorable experience. You will be a key contact on performance days, handling audience queries, managing safety checks, and keeping operations running seamlessly.
We require a confident, friendly and great communicator with experience in customer service or events. An individual who can stay calm under pressure, and ensure that the audience walk away feeling valued and eager to return.
As an employee of the authority you will receive enhanced rates of pay for evening, bank holiday and weekend work.
The hours of work will be 37 per week on an annualised hours basis and will require evening, weekend and bank holiday working.