Summary
More Details
You will be responsible for responding to customer queries, developing membership sales, booking and upselling tickets for Rep productions, and providing information about the Rep and the local area. You will be an ambassador for The Rep and represent the company mission, vision and values in every customer interaction.
Our ideal candidate will have excellent communication and customer service skills, experience working in ticketing, and be able to use a range of computer application confidently and accurately. You will need a positive helpful attitude, be able to assess situations to make appropriate decisions, and be able to work evenings and weekends. Certifications in first aid and BSL are desirable.
Interested? Please click on the link below to view the full job description and apply!
Terms & Conditions
Period of Work: This is an ongoing, fully flexible, zero hours agreement. You will provide availability and be engaged by the business based on that availability, as and when required. Hours may be scheduled on daytimes, evenings and weekends.
Pay: £12.60 per hour (Assistant 3)
Holidays: Your paid holiday entitlement is 5.6 working weeks per annum pro-rata. Your holiday pay will be calculated at 12.07% of your earnings. Holiday pay is paid in the month in which the hours are worked.
Location: Your main place of work will be The Rep in Birmingham, but you may be required to work temporarily at other locations locally.
Working with us you would be able to access the following benefits:
- Free-to-use employee assistance service
- Staff ticket discount (when available)
- Staff discount in The Rep food and drink outlets
- £5 day rates at Utilita Arena North and South Car Parks
- We actively encourage all staff to see shows as believe that being part of The Rep product enhances everyone’s experience as an employee and ambassador. To ensure everyone has a chance to attend shows every staff member is invited to attend press night for all The Rep’s own productions along with further complimentary tickets where possible as well as competitive discounts throughout the year.
It’s important to us that The Rep reflects the communities we serve and therefore we particularly welcome applicants from the global majority and D/deaf & disabled communities as these groups are not as well represented as we want them to be.
The Rep is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. As part of our safer recruitment practices, the suitability of all prospective employees and volunteers is thoroughly assessed.
Organisation
