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Customer Service Advisor (Part Time)
3 month temporary contract – office based – part time
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.
Part of the Contact Centre Team, your line manager is the Customer Service Team Leader. This role is based at the Contact Centre at Gill Bridge Avenue, Sunderland.
You will ideally have:
- Great teamwork skills!
- Great written communication skills as all customer contact will be via email and verbally via calls for this role.
- A passion for delivering great Customer Service.
To Note:
The position will be a part time 3 month fixed term temp contract. Shifts will be a minimum of 4 hours in office with 30 contracted hours per week. The hours of operation are between 8.45am – 8pm Mon to Sun with shifts set a week in advance.
Interested? Please click on the link to view our full Job Description.
If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you! We actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
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