Visitor Services Manager

Summary

We are looking for a diligent, proactive and passionate Visitor Services Manager to play a key role in the day-to-day operation and management of the theatre, supporting the Head of Visitor Services & Operations in the effective delivery of the box office, front of house and building operations.

More Details

Box Office
• To be a main point of contact for the ticketing/fundraising system (Spektrix)
ensuring that it is used consistently across the organisation.
• Oversee the smooth running of the venue box office operation and training
new users.
• Assist in the set-up and configuration of all bookable events, catering,
membership packages and merchandise on Spektrix, and set-up the
reporting structures for such.
• Maintain relationships with the ticket agents to manage sales, allocations
and mark backs.
• Safe keep all visitor services income, ensuring that accurate and consistent
accounting, and banking practices are maintained across the department in
line with company procedures.
• Facilitate group, access, corporate and education bookings, from reservation
through to payment.

 

Plus many more – details in our job pack.

Organisation

Regent’s Park Open Air Theatre

Salary (Exact)

£

Closing Date

31/03/2025

Contract Type

Permanent, Full Time

Job Type

Box Office, Front of House & Hospitality

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