Customer Experience Assistant

Summary

As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the café bar and event delivery.

More Details

We want every visitor at the Mercury to have a great time. Our Customer Experience team are a massive part of making it possible. We’re seeking enthusiastic Customer Experience team members to join #TeamMercury.

As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the café bar and event delivery.

You are likely to have some customer facing or retail experience, but training will be given. You will be expected to be customer focused, organised and, most of all, enthusiastic and welcoming.

If you have the ability to successfully handle the multiple demands of a busy theatre and café bar, we want to hear from you!

For more information about the role and how to apply, you can download the candidate pack here.

Organisation

Mercury Theatre

Hourly Rate

12.21

Closing Date

31/07/2025

Contract Type

Entry-level

Job Type

Box Office, Front of House & Hospitality

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