Assistant Customer Experience Manager (Fixed Term)

Summary

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality.

More Details

Assistant Customer Experience Manager (Fixed Term Contract)

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.  

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.

One of Scotland’s most historic and significant theatres, King’s Theatre Glasgow opened in 1904 and has played host to top stars and shows ever since. Well known for its Christmas pantomimes, it also provides Glasgow’s flourishing amateur groups with a high-profile stage. The theatre continues to present first class shows today from a wide range of genres. Our other Glasgow venue, Theatre Royal Glasgow opened in 1867 and went through two fires before the turn of the century. Standing tall through thick and thin, the theatre has since presented a wide variety of productions covering all genres, including residents Scottish Opera and Scottish Ballet. Featuring a Victorian auditorium, Theatre Royal presents first class entertainment.

People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.

Please note that this role is fixed term until May 2026. Interviews will take place week commencing 23rd June 2025.This is a full time role at £29,640 per annum (pro rata for the contract duration)

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk 

Organisation

ATG Entertainment

Fixed Fee Amount

29,640 per annum (pro rata)

Closing Date

20/06/2025

Contract Type

Fixed Term, Full Time

Job Type

Box Office, Front of House & Hospitality

Join our network of theatre professionals