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Assistant Customer Experience Manager (Stock)
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
Birmingham’s beloved theatre, The Alexandra, was built in 1901 by William Coutts and throughout its vast history, has become home to first class entertainment. Located in the heart of the city, the theatre welcomes hundreds of performances each year. In 2018, the venue underwent an extensive refurbishment and reverted to its original name, The Alexandra. The theatre is a valuable contributor to culture within Birmingham and the West Midlands, presenting a programme of world class theatre including West End musicals, drama, comedy and more.
The responsibilities of the Assistant Customer Experience Manager (Stock) include maintaining adequate levels of stock, along with associated records in sales and storage areas of the theatre. The role will also accept and move incoming deliveries, ensuring they are checked, receipted and recorded accurately and discrepancies are reported. They will work closely with the Deputy CEM and CEM in forward planning for future stock orders, receipting and ordering stock. This role is based at The Alexandra, Birmingham and will involve working as a Duty Manager for performances including occasional weekends.
Interested? Please click on the link to view our full Job Description!
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
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