Production Administrator (Ticketing)

Summary

This is a key role within the Olivier Awards Production Team in which you will oversee all ticketing and associated administration for the Olivier Awards 2025 with Mastercard. You will liaise with the Royal Albert Hall, SOLT and UK Theatre members, Nominees, VIPs and stakeholders, and other guests who will attend the Awards ceremony. You will manage the requests, invoicing and distribution of all tickets to the event, and be accountable for the smooth running of the ticketing operation and payments, and ensure all guests have clear and timely ticket information and instructions.

More Details

Your key responsibilities and accountabilities are:

  • To oversee all ticketing and associated administration of the Olivier Awards 2025.
  • Manage the Olivier Awards ticketing email account and respond to all queries.
  • To ensure the Royal Albert Hall have the correct allocation of tickets in connection to our specific seating plan.
  • To manage the Ticketing Master spreadsheet with accuracy.
  • To manage the Google Form ticket requests from Members, Non-Members, Nominees etc.
  • To assist in the design and information included on all tickets and passes for guests.
  • Work with the General Manager to allocate all seats including VIP’s, SOLT members, nominees and presenters.
  • To ensure all tickets are distributed with the correct information and appropriate passes in a timely manner.
  • To check the auditorium during the production weekend and ensure the correct seating is in place
  • To troubleshoot any ticketing issues on the awards weekend including high profile guests and during the Green Carpet arrival

 

Other:

  • To support the work of the General Manager and the Production Team across a range of tasks.
  • To act as an ambassador for SOLT and the Olivier Awards with Mastercard.
  • To assist in organising meetings, creating agendas and circulating action points.
  • To assist with the smooth running of the Launch event, Nominees’ Celebration and After Party.
  • To assist with physical movement and delivery of production assets and stock.
  • Any other reasonable duties required to ensure the smooth running of the Production team.

Organisation

Society of London Theatre & UK Theatre

Salary (Exact)

£32,000 pro rata (dependent on experience)

Closing Date

29/11/2024

Contract Type

Fixed Term, Temporary, Full Time

Job Type

Administrative (Venue Management, HR, Finance, Legal, IT, etc.), Box Office, Front of House & Hospitality, Production

Link to application details

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