Sales & Marketing Manager

An exciting career opportunity for someone to make this new role their own at our world-renowned concert hall in London. This new role reports to the Head of Sales & Marketing and has been created to redevelop our sales function, make use of the technology available to us including our ticketing system and to grow audiences and revenue.

Key Responsibilities

 

Sales

• Identify new revenue streams.
• Work with the Head of Sales & Marketing to fully utilise opportunities provided by Spektrix.
• Optimise use of our customer engagement tools.
• Manage relationships with external ticket agents.
• Fulfil our revenue management strategy.
• Oversee day-to-day sales operations.

 

Team Management

• Lead, mentor and motivate the sales team.

 

Marketing

• Deliver 20–30 annual marketing campaigns for Cadogan Hall-produced events under the guidance of the Head of Sales & Marketing.
• Oversee production of quarterly brochures and seasonal programming guides.
• Support CRM strategy development to enhance customer retention and lifetime value.
• Provide marketing guidance for F&B initiatives (e.g. pre-concert dining packages).

 

Audience Development

• Spearhead campaigns to grow group bookings.
• Redevelop our membership scheme.
• Enhance provisions for disabled patrons.
• Launch and promote a new under-30s scheme.

23/04/2025

Box Office, Front of House & Hospitality, Marketing & Digital