FAQs

Frequently Asked Questions

Got a question about UK Theatre membership? Please check our FAQs below - we hope you'll find your answer there! 

If your question isn't answered here then just give us a call on 020 7557 6700 or email us and we would be happy to help.

Can I sign up online?

Professional / Professional Plus Members

Absolutely. In fact, we encourage all Professional and Professional Plus members to join online.

Organisation, Partner and Concert Hall Affiliate Memberships

These membership categories are held by the Company as opposed to an individual therefore and it is not possible to join online. Please use our website to download the appropriate application form. To do this:  

  • Go to the webpage of your chosen membership category (you can find them all here).
  • Click the red ‘Become a Member’ button near the top right-hand corner - an application form template will then be downloaded to your device.
  • Complete the form and send it back to us, preferably by email, or you can post it to us at: 32 Rose Street, Covent Garden, London, WC2E 9ET.
 

I’m a student, can I get a discount / Student Membership?

If you are a student or in the early stages of your career our Professional (lower waged) membership is a great option. It offers core UK Theatre member benefits at an affordable price of £79/year (for anyone who earns less than £26,500/year). 

I live abroad - can I become a member?

You can become a member of UK Theatre no matter where you are based. We have several international members from countries including China, India, Australia, USA and the Channel Islands.

We do recommend, if you aren’t based in the UK, that you carefully consider what you want to get out of membership to ensure it is right for you. UK Theatre’s benefits focus on solely on the UK theatre and the performing arts industry and all our training and events take place here. If your primary intention is simply to stay informed about what is happening in the UK industry then you can become a member here.

You won’t be able to pay by direct debit without a UK bank account but you can select ‘invoice’ as your payment method and pay by credit or debit card (we take all major cards other than AMEX.)

I haven’t received my invoice or welcome pack. What should I do?

When you sign up online you should receive your invoice (or direct debit schedule) fromaccounts@soltukt.co.uk within one week of joining. You will then be emailed a welcome pack from ukt@soltukt.co.uk.

If you can’t find these, please check your spam / junk folder in the first instance - and if we are in there, mark us as a safe sender!

If you still can't find these emails, please call us on 020 7557 6700 or email ukt@soltukt.co.uk and we will resend them to you.

I’m not sure if I am a member already – how can I check?

If you have a web account with us then simply login here and then go to the ‘My Details’ page. There you can check your membership status, type of membership, expiry date and any outstanding balances.

I’ve forgotten my log in details. How can I get into my account?

Your username will be your registered email address and you can reset your password here.

Forgotten your username and password? Don't worry! Contact the UK Theatre team on 020 7557 6700 or email ukt@soltukt.co.uk 

Which membership is right for me? What are the main differences between the membership grades? 

Professional / Professional Plus Members

Professional Membership is taken out by an individual. You own it and take it with you if you move organisation, change jobs etc. It is not transferable to someone else within your organisation even if your employer has paid your membership fee on your behalf.

As the membership is held by an individual, only that named person is entitled to the membership benefits e.g. member rates on our events and courses.

Partner Members / Concert Hall Affiliate Members

These memberships are all held by the company. That company is given an allocation of Professional memberships to distribute amongst their employees (2 for Partner Members and 4 for Concert Hall Affiliate Members).

These allocated members are the people within the company that are entitled to discounts on our training and events. They also have access to the members’ area of our website, receive our member communications and are listed in our Member Directory.

Organisation Members

This is full, legal membership of the UK Theatre Association.

Organisation Members must abide by our Articles of Association and adhere to the rates and terms of our union Agreements. We provide our Organisation members with crucial legal and employment relations services to support them with this.

The Organisation is given an allocation of Professional memberships to distribute amongst their employees (this varies based on turnover). Named, Professional members get access to the members’ area of our website, receive our member communications, newsletters etc. and are listed in our Member Directory.

All employees of an Organisation Member are entitled to the member rate for UK Theatre courses and events.

Organisation members select a Member Representative from their senior management team who, in addition to being one of the named Professional members, acts as the delegated authority for their organisation’s UK Theatre membership. They can serve on our Board, vote at our AGM, and can re-allocate their organisation’s Professional memberships by notifying UK Theatre of any changes in writing with 14 days’ notice.

My organisation is a member of UK Theatre but I can’t access the agreements on your website. Why is this?

Organisation membership is held by the legal entity (i.e. the venue or production company) rather than individual employees. If you want access to the members' area of our website, you must ask your organisation's Member Representative to request a member log-in from us. To find out who your Member Representative is, call us on 020 7557 6700 or email ukt@soltukt.co.uk.

As a member of UK Theatre, can you advertise my events to your network?

We do not market or advertise members shows or events on their behalf. If you are running a programme or project which you think is a useful learning tool for others in the industry or which we consider it is in their interest to be aware of, we will share it via our social media channels and in our newsletter. This is at our discretion.

Will becoming a member help me get a job?

We offer a wide range of courses to support professional development. Whether you are starting out in the industry or want to refine your skills, our training and events programme is a great way to continue your professional development. All our members receive discounted rates on UK Theatre’s programme.

Our job vacancies page lists the latest job opportunities in our sector. This page is a public page and is available to anyone to view – you do not have to be a member of UK Theatre to see the vacancies.

We do not post castings or jobs for actors / performers. 

How can I pay for my membership?

Members who join online are given the option to pay by direct debit (annually or quarterly) or invoice.

Invoices should be paid within 30 days and can be paid by BACS, credit or debit card, online or over the phone. We do not accept AMEX.

Direct debit payments are collected on or around the 11th of each month.

Payment queries should be sent to accounts@soltukt.co.uk

How long does a membership subscription last?

Membership subscriptions are 12 months and will auto-renew unless you inform us otherwise. We will email you in advance to remind you that your renewal date is approaching. 

If you have a membership subscription and do not wish to renew it, just email us and let us know.  

How can I cancel my membership?

You can email ukt@soltukt.co.uk and inform us that you wish to cancel at the end of your current subscription. Any outstanding balances at the time of resignation will remain due and payable.

What is the difference between UK Theatre and Society of London Theatre (SOLT)? Which one should I be a member of?

UK Theatre and SOLT are sister organisations and work closely together. We share an office, many resources and some Members.

SOLT deals solely with London Theatre. To be eligible for Membership an individual must be actively engaged in producing and / or theatre ownership in London's West End. Find out more about SOLT membership here.

UK Theatre is the UK’s leading theatre and performing arts membership organisation. Our membership is open to anyone working in theatre and the performing arts in any region of the UK – whether that be individuals, freelancers, organisations, venues, or production companies, there is a membership category for you. See UK Theatre categories of membership here.

UK Theatre Organisation Members can become Affiliate Members of SOLT but must pay a levy to do so. If you are an Organisation Member of UK Theatre and would like to find out more about Affiliate SOLT membership, please email enquiries@soltukt.co.uk

Do I get a discount if I want to be both a UK Theatre and a SOLT member?

There is no discount for being a member of both organisations.

I want to feed into your advocacy and campaigning work – how do I do this?

We always appreciate hearing from members on issues that are important to them. You are the most important voice in telling us what is happening in theatres and communities, and your ideas and thoughts help us to shape policy positions and advocacy. It could be a local political issue or a national piece of news you think we should know about, please let us know.

If you would like to feed into a consultation response, tell us about an issue that is bubbling up, or just want to ask us about the work we are doing, please don’t hesitate to get into contact with our Advocacy Manager, Hannah.

Your engagement helps UK Theatre continue to make the case to local and national Government to make sure that the sector’s voice is heard, and to make sure that theatre and the performing arts continues to play a vital role.

Find out more about our advocacy and campaigning work here. 

    

Still have a question?

Give us a call on 020 7557 6700 or email us and we would be happy to help. 

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Get in touch

32 Rose Street
Covent Garden
London
WC2E 9ET

+44 (0)20 7557 6700

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"UK Theatre" is the operating name of UK Theatre Association, a company limited by guarantee registered in England and Wales, whose registered office is at 32 Rose Street, London, WC2E 9ET, Company No 323204.